Anonymous
map-marker Whittier, California

To get status on an order I placed on November 28.

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Horrible. I got an order confirmation number.

First time I called last week, girl told me she would send the tracking number.

Via email. Week later, still nothing.

I called again today. Girl told me no order was on file. Asked how many books I had ordered.

The order amount. Placed me on hold.

Came back. Asked what titles I had ordered to ship to me. Told her to cancel my order.

Give me a refund. Books were for Christmas gifts I was going to ship.

One week before Christmas and I still dont have anything.

Im so disappointed. I love taste of home.

But unfortunately I will not be buying anything anymore.

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User's recommendation: Please confirm directly that you’re order was received. Not just an email

Steven S Syx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Escondido, California

Cancellation

Please cancel my subscription ASAP. I would also like to return the "free" gifts of "Cookies, Bars & More" and "Country Woman Celebrations, Holiday Decor/Fun Crafts". Please inform me as to how to return these items which were sent to me for a 30-day "free trial".
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User's recommendation: Taste of Home sends "trial products" without adequate information on what to do with the product if you don't want it.

Anonymous
map-marker Cleveland, Ohio

Re subscription

I did not subscribe but $23.57 deducted from acct. I called last week was told subs cancelled would get refund. That has not happened. I go on line to cancel system says 2.91$ refund. I want entire $23.57 back in my acct immediately. I called today waited 18 min when gentleman answer. Asked my name then hung up. Kathy Ritchie
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Anonymous
map-marker Middletown, Pennsylvania

Billing issue

I want my subscription cancelled and my money refunded. I did not authorize this payment. Furthermore, I was not contacted about renewing this subscription. Please take action to rectify this. Thank you.
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Gwen W Otl

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Verified Reviewer

Problem but has been resolved

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has been resolved has been resolved handled sssss handled handled handled sssss sssss sssss sssss sss
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Pros:
  • Good recipes
Cons:
  • Good receipes

Preferred solution: it has been handled

Anonymous
map-marker Dallas, Texas

You received & kept $90 sent to you by mistake

Your Company are thieves, and you have trained your employees to be shysters and liar

I have been a customer 15+ years, and I assumed you wld automatically refund me my $

I inadvertently had my credit union send a payment of $90 that was meant for another bill on 11/15/22

Gave Rosie & 2 other reps the ck #: 97327 that your company, Rusted Media Brand, deposited on 11/23/22 into acct 61553****

Consistently lied and said I was incorrect; kept telling her I was actually holding the cancelled ck fm my bank; Texas Telcom Credit Union

Absolutely & stone cold denied me access to supervisor, or someone who wld even entertain that your Company operates on the basis of robbery, or any one w/an ounce of sense, or any one that as 1/2 way honesty

I no longer want your Taste of Home magazine. If there are any more magazines left on my subscription, give them to your employees to use in the toilet. That is where your company belongs; in the sewer w/all the other sewer rats

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User's recommendation: Run fm this company; peace of mind wl be lost, and what they are offering can be best gotten fm some other publisher

Anonymous
map-marker Lansing, Michigan

Subscription

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$17 was taken out of my account in November 2022 for Jennifer Alger(Parker) This was a wedding gift and did not want o renew. The agent could not see when the subscription was renews but my bank account says otherwise. Please cancel-Neva (Mrs and Mrs Allen Miller) thank you
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Anonymous
map-marker Dallas, Texas

You received & kept $90 sent to you by mistake

Same as I previously explained. Either give me my money back, do not send any more magazines to my house, and just leave me alone I have no desire to converse or text w/you
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User's recommendation: DONOT WASTE TOUR TIME

Anonymous
map-marker New York, New York

Delayed issues

I am still waiting for Cindy Walters to receive an issue. Very poor customer service. This subscription was ordered back in September. Ive been a customer for a long time. Will not renew.
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Anna E Rqd

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Verified Reviewer

Getting no answer about being overcharged

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I answered an ad for Taste of Home magazine for $7 but you charged my card $9. I've sent 3 emails but get no answer.
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Preferred solution: Full refund

User's recommendation: Don't bother

Gwen W Otl

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Verified Reviewer

Billed for a book that I did not order nor did I received the book

finely got everthing handled. i gave all info but was not read correctly by the company had a lot of trouble.
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Preferred solution: no just my account cleared

Anonymous
map-marker Omaha, Nebraska

Voice what has happened to me

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I continue to receive books almost weekly which I do not want. I have to send them back paying for shipping to refuse them.

A big inconvenience. Also receive invoices which I would like stopped.

I called Customer Service to voice my opinion and they understood. They indicated this will be stopped. If I have received any please keep without any payment from me per my Customer Service contact.

What happens today? Received another book and invoice. This is becoming a nightmare.

Please close my account and no longer send me anything right next w. Thank you for listening to me and following my request.

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Yaw Hyx

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Verified Reviewer

Payment if Cookbook ordered.

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I lost payment into after receiving the book and bill so I called to settle my balance. Promptly taken care of. Thank you.
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Patty Y Vfl

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Verified Reviewer

Boxes

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I want out and I need the money you took from me I need out and cannot talk to a soul that will take care of this matter It makes no since to have to write 100 symbols This is another thing you are doing
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Cons:
  • Will not refund my money or tell me what to do

Preferred solution: Full refund

Ann L Itf

GIFT order no fulfilled

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tI paid the extra $8.00 to order a subscription for a friend last Nov. (2021) & she never received it.

I wrote customer service. It took them several months to get back

to me and of course they needed a copy of the cancelled check, and other info.

which I promptly provided. They then wrote back a couple or three months later

wanting my address. I don't know how I received their request if they did not have my address.

It did not take long to figure out they were using the "STALL" method.

I did respond to their last correspondence, but have never heard back. I would never never use their discount coupon to order a gift subscription, and will not be renewing my own subscription next August.

View full review
Loss:
$8

Preferred solution: I would like a refund of my $8.00 or for Taste of Home to honor their "GIFT" offer

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